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SastaaE Business Management —

Orders Overview
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Total Orders
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Delivered
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Return to Shipper
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Under Process
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Total COD (PKR)
Payments / COD
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Total COD
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Paid COD
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Unpaid COD
0%
Payment Rate
Return Management
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Match
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Extra
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Missing
Stock Summary
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In Stock
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Low Stock
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Out of Stock
Attempt Report (Last 10 Days)
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Total Attempts
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Max Attempts
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Self Collection
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Unresolved
Team
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Total Users
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Admins
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Managers
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Workers

Team Members

Team ka access aur roles yahan manage karein — har change turant save hota hai

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Total Users
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Admins
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Workers & Managers
Excel
PDF
All Roles
All Roles
Admin
Manager
Worker
USER USERNAME ROLE STATUS LAST LOGIN LAST ACTIVITY ACTIONS
Load ho raha hai...
Activity Log
Team ki har activity ka live, secure audit trail
Excel
PDF
Date range select karein
DATE & TIME NAME USERNAME ROLE ACTIVITY
Load ho raha hai...

Payments / COD

Live data — Leopards se auto sync hota hai

Date range select karein
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Total Orders
PKR --
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Paid Orders
PKR --
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Unpaid Orders
PKR --
Delivered & Unpaid
Clear Filter
Excel
PDF
ORDER STATUS ORDER ID CN BOOKING DATE DESTINATION COD PAYMENT CHEQUE # CHEQUE DATE ACTION
Load ho raha hai...

Return Management

Parcels scan karo — Sheet se auto match/extra/missing check hoga

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Total Returns
0
Match
0
Extra
0
Missing
SCAN CN RECEIVED DATE PORTAL CN PORTAL RTS DATE STATUS NOTES ACTION
Load ho raha hai...
ORDER # DATE CUSTOMER PHONE ITEMS TOTAL PAYMENT FULFILLMENT TAGS
Load ho raha hai...

Order Management

Date range select karein — Sheet se live data

Date range select karein
STATUS ORDER ID CN CONSIGNEE PHONE DATE ISSUE OUR REMARKS COD
Date select karein aur Load dabayein

Shipper Advice

Failed delivery attempts par courier ko advice bhejein — Retry ya Return

Leopards — Shipper Advice List -- records
STATUS CN CONSIGNEE PHONE DATE PRODUCT EXISTING ADVICE ACTION
Load ho raha hai...
PostEx Advice Bhejein
Leopards Advice Bhejein

Stock / Inventory

Live connected — click any IN STOCK value to edit

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Total Products
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In Stock (6+)
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Low Stock (1–5)
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Out of Stock
All Categories

Dispatch Report

Daily courier dispatch summary & product reconciliation

Dispatch data fetch ho raha hai...
Leopards aur PostEx records process kiye ja rahe hain
Stock Management Updated
Confirmed dispatch quantities Stock Management me save ho gayi hain.
0 Qty Saved
Window automatically close ho rahi hai...
IMAGE PRODUCT NAME COLOR CATEGORY IN STOCK DISPATCH QTY RETURN QTY REMAINING STATUS ACTION
Load ho raha hai...

Book Parcel

Naya order book karein

Leopards Booking
Yeh fields har booking mein likhni hain
Rs.
Ensure all details are correct before booking.
Order once booked cannot be easily changed.
Default Settings (auto-filled — change karne ki zaroorat nahi)

Reattempt Report

Aaj ya kal jo issues update hue hain — select karo aur export karo

STATUSORDER IDCNCONSIGNEE PHONEDATEISSUEREMARKSCOD
Refresh dabao — data load hoga

Attempt Report

Delivery attempts — Issue/Notes Order Management mein save honge

to
CN# DATE ↓ CONSIGNEE PHONE 1ST ATTEMPT 2ND ATTEMPT ISSUE NOTES
Date select karein aur Load dabayein

Advice Report

Aaj + Kal ke Issues — Reattempt, Reattempt ATO, Delivered

CN#DATESTATUSISSUEOUR REMARKSREMARKS DATE
Load ho raha hai...

Courier Report

Monthly City Wise Courier Delivery Report

Date range select karein
Excel
PDF
0
Total Shipments
0
Delivered
0
Cancelled
0
Returned
0
In-Transit
Top 5 Cities by Total
Report generate karein
Shipments Distribution
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Total
Courier Performance (Overall)
0%
Overall Delivery Rate
Target: 75%  • 
#CITIESTOTALDELIVEREDDELIVERED %CANCELLEDRETURNEDRETURNED %IN-TRANSIT
Date range select karein aur Generate dabayein

Salary Management

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EMPLOYEE BASE SALARY SUNDAYS LATE MIN DEDUCTION ADVANCE NET PAY SLIP
Load ho raha hai...
Salary Slip
Add New Product
Naya product add karke inventory update karein
Agar multiple colors add karenge to har color ka separate inventory row create hoga.
Naya Pickup Address
Unbooked Orders (PostEx Live)
Yeh orders PostEx ke system me abhi tak "Unbooked" hain — courier ne pickup nahi kiya. Pichle 7 din ka data.
ORDER IDCNCONSIGNEEPHONECITYCODDATE
Load ho raha hai...
Leopards Load Sheet
0 orders select kiye hain.
Order Cancel Karein
Yeh action undo nahi ho sakta!
CN:
Add New Category
Nayi category add karke inventory organize karein
Example: SILK DUPATTA / ODHNI / SHAWL

Unified Inbox

Customer conversations, orders aur operations — sab ek jagah

All Systems Operational
Bot ON
WhatsApp 0
New Order Dispatched Return COD
Conversations load ho rahi hain...
Conversation select karein
Left panel se customer conversation open karein
Customer 360°
Conversation select karein

Coming Soon

Yeh feature jald available hoga!

Naya User Add Karein
Team mein naya member add karein
Worker
Basic access
Manager
+ Reports
Admin
Full access
Password Change Karein
Bulk Scan / Add CNs
CSV ki pehli field mein CN honi chahiye — KI7535909511,858,1200 jaise format mein
User Edit Karein
Username change hone ke baad us user ko naya username se login karna hoga.
Paid Mark Karein
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Cheque # aur Cheque Date dono zaroori hain — inke bina Paid mark nahi ho sakta.
Tracking Information


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Electronic Proof of Delivery
User Permissions
Changes save hone ke baad user ko logout/login karna hoga.
Booking Successful!
WhatsApp Template Manager
Approved templates • variables auto-fill • preview before send
Templates loading...
Templates WhatsApp/Meta approval ke mutabiq send honge.
Schedule Follow-up
Conversation selected time tak Snoozed rahegi aur phir automatically Open ho jayegi.

Inbox Automation Engine

Triggers + conditions + actions se customer operations automate karein

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Total Rules
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Active Automations
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Executions Today
Rule select karein ya New Rule banayein
E-commerce Macros
One-click workflow setup for common customer issues
Courier-side actions still require confirmation for safety.
Inbox Analytics
Service, workload, automation aur customer satisfaction performance
Loading analytics...
Attention Center
Urgent, SLA-breached aur unassigned conversations
Inbox Settings
SLA, business hours, CSAT aur notification thresholds

Service Level

Operations

Customer Satisfaction

Team Presence

Settings shared hain — sab workers par same apply hongi.
Customer Tag Lagao
Customer: --
New Order
Dispatched
Return
COD Pending
Inquiry
Complaint
VIP
Tag Hatao
API Connection Guide
Real messages connect karne ka complete setup
WhatsApp Business API Already Setup
1
Railway Server Check Karo Done
Tumhara Node.js server Railway pe already deploy hai. Bas webhook URL chahiye.
https://your-app.railway.app/webhook
2
Meta Developer Console Pending
developers.facebook.com → App → WhatsApp → Configuration → Webhook URL paste karo. Verify Token: apna chosen verify token daalo (yeh page ka source public hai, isliye yahan real token likhna safe nahi — Railway server ki apni config/env var mein jo set kiya hai wahi yahan Meta console mein bhi paste karein).
3
Webhook Fields Subscribe Karo
messages, message_deliveries, message_reads — teeno subscribe karo
4
Dashboard pe Message Ana Shuru
MOCK_CONVS variable ko hatao, WebSocket/polling se real messages lo. Server se every 10s poll kar sakte ho.
// index.html mein add karo setInterval(fetchRealMessages, 10000); function fetchRealMessages() { fetch('https://your-app.railway.app/messages?tab='+INBOX_CURRENT_TAB) .then(r => r.json()) .then(data => { MOCK_CONVS[INBOX_CURRENT_TAB] = data; renderConvList(); updateInboxBadges(); }); }
Facebook Messenger API Todo
1
Facebook Page Connect Karo
Meta Developer Console → App → Add Product → Messenger → Page ko select karo → Page Access Token generate karo
2
Webhook Setup
Same webhook URL use karo. Subscribe fields: messages, messaging_postbacks, feed (comments ke liye)
// Railway server mein add karo app.post('/webhook', (req, res) => { const body = req.body; if (body.object === 'page') { // Facebook message body.entry.forEach(entry => { entry.messaging.forEach(msg => { saveMessage('facebook', msg); }); }); } else if (body.object === 'whatsapp_business_account') { // WhatsApp message (already done) } res.sendStatus(200); });
3
Comments Subscribe Optional
Page feed webhook se comments aate hain. feed field subscribe karo aur filter karo item.type === "comment"
Instagram Messaging API Todo
1
Instagram Business Account Link Karo
Instagram account Facebook Page se connected hona chahiye. Meta Business Suite → Settings → Instagram account add karo
2
Instagram Messaging Permission
App Review mein instagram_manage_messages permission request karo. Same webhook use hoga — instagram_messaging subscribe karo
3
Apps Script Update Ready
getCustomerByPhone() function already Apps Script mein hai. Railway server se call hogi jab koi message aaye